The Care Account Platform enables Guardians, Deputies, Appointees, Trustees and Attorneys to manage client accounts on behalf of vulnerable people for effective management of their financial affairs, welfare benefits and direct payments. The service enables easy and controlled access to client money to ensure funding, bill paying, and daily spending needs are met. Used by many Local Authorities and Service Companies, the service works in tandem with your existing bank to provide a robust self-serve banking services solution with full segregation and control of client cash. The service enables real time account opening, traceability in tracking the movement of all transactions through the client accounts, and strong audit and user control permissions with flexible transaction authorisation levels.
Care service providers are given a single, real-time view of cash, statements and balances across all client accounts, and a consistent service even if you change bank.
Connectivity to local government, social care provider and housing association primary systems allows expertise and information to be easily shared in a cost-effective manner, reducing the need for manual intervention. The platform also eases the burden of producing annual reports for the Office of the Public Guardian (OPG) through transaction analysis to mirror OPG payment and expenditure categories.