OUR SERVICES

Relationship Management

Our team of relationship managers are always on hand to discuss any of your queries and concerns.

Contact the team

How Our Team Helps

Our Relationship Management Team works with our customers and partners to ensure they receive maximum benefit from their solution and to meet changing business needs and operating rhythms.

In addition, as the Cashfac solution continues to evolve to meet industry/sector needs and ever-changing regulatory landscapes, our team are here to communicate new product functionality and explain how that might be harnessed to deliver further business benefit.

Cloud and Managed Services

Our cloud and managed services are designed to help businesses and our bank partners reduce the need for further recruitment and to reduce their dependency on internal IT to support their solutions infrastructure. Visits our cloud and managed service webpage for more information.

Operational Review

To make sure that our customer’s solution continues to be aligned to their business needs and changing operating rhythms, an operational review can help formalise thinking on changes that may be required. Often this review will lead to a wider Business Requirements gathering session which can support our customers and partners with the formulation of internal business cases etc.

Payment Industry Change

There has never been a time in banking when so much change has taken place in the way that you access banking services – Open Banking and PSD2. These initiatives are also changing the payment types that the banking industry will offer its clients. We work closely with our Banking Partners to understand how their changes can be harnessed for the benefit of our clients through their virtual banking cash management platform.

Regulatory Change

Often regulatory change will be a subject within our thought leadership content, but you may want to discuss particular regulatory aspects within the context of your business. CASS rules are a good example.

Thought Leadership

Cashfac are regular contributors to industry forums and specialist publications to help shape debate across the sectors in which our customers operate. As an existing customer, we would like to share this content with you.

Training

We recognise that sometimes our customers need help to deliver refresher training and reduce dependency on internal teams. This can be delivered by our team through Microsoft Teams or WebEx.

Areas where we can help

  • Cloud & Managed Services
  • Payment Industry Change
  • Operational Review
  • Regulatory Change
  • Thought Leadership
  • Training
Contact the team
CASS Recordkeeping
Business Continuity Provisions (Coronavirus – COVID19)
News & Blog

Business Continuity Provisions (Coronavirus – COVID19)

Updated 15 Sep 2020 - The impact of Coronavirus (Covid-19) on delivery of Cashfac Regulated Activities.

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Business Continuity
Sterling National Bank and Cashfac Announce Strategic Business Alliance for Launch of New Escrow Account Platform
News & Blog

Sterling National Bank and Cashfac Announce Strategic Business Alliance for Launch of New Escrow Account Platform

Cashfac is delighted to announce a strategic agreement with Sterling National Bank to expand their Escrow account origination and servicing capabilities.

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Sterling National Bank
What to Do in Response to the FCA’s “Dear CEO” Letter on Increased Levels of Client Money
News & Blog

What to Do in Response to the FCA’s “Dear CEO” Letter on Increased Levels of Client Money

James McGivern, Head of NBFI at Cashfac reflects on the FCA’s latest “Dear CEO” letter and offers guidance on how businesses can utilise Virtual Account

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Dear CEO

Talk to us today

To find out more about how Cashfac's solutions can help your business, get in touch with our helpful team

Or call us on

+44 (0)20 7920 0617
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