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OUR SERVICES

Managed and Hosted Services

Available 24 hours a day, we offer our customers and bank partners a full hosted and managed service for the operation and maintenance of their platform.

Talk to us about our services

Service Desk: Available 24 hours with a three-tier support structure

Our Service Desk staff are available 24 hours per day to assist our customers and partners with queries or incidents that may arise with the platform. Our comprehensive three-tier support structure ensures a speedy and efficient resolution to issues with escalation where needed

Our Service Desk can be contacted by telephone or email using the details provided by our client services or relationship management team.

For more information, contact the team to discuss your requirements or request a demonstration.

Managed Services: Getting the most from your solution

Our highly skilled managed service team eliminate the need for end-users to undertake daily system tasks and processes. This ensures that customers drive the maximum benefit from our solutions.

The Managed Service is data centre neutral, meaning that our customers can choose to host our applications internally or at data centres of their choosing.

For more information, contact the team to discuss your requirements or request a demonstration.

Cloud Services: Accelerate your time to market

We offer cloud services for both our bank partners and business customers to accelerate their time to market. Built on a fully compliant infrastructure, our cloud services are secure and scalable.

Our cloud services offer ongoing monitoring of the infrastructure with 24/7 support, including the provision of change management for changes to the infrastructure. This includes the implementation of infrastructure updates, patches and monitoring of backups to servers out of hours in accordance with our standard maintenance windows and patching processes.

Our Managed Service research and development provide continual service improvement across our platform as features and services are added to Azure. We have Real-time Active Disaster Recovery Site ensuring hot fall back if required and the management of the backup and offsite storage to a separate data centre. We ensure Disaster Recovery procedures and measures are maintained and tested for the hosted environment and offer prevention against cybercrime.

For more information, contact the team to discuss your requirements or request a demonstration.

Solutions for every sector

From banks and non-banking financial institutions to property management firms and government departments, our solutions help hundreds of organisations improve the productivity, visibility, automation and regulatory compliance of their cash management operations.

Cash Flow Forecasting

Our cash flow forecasting solution helps business owners to forecast and revise their cash flow on a daily and intraday basis.

Client Money Management and Compliance

Our client money (CASS) solution offers a full suite of accounting, banking, reconciliation and reporting functionality.

In-house banking

Our in-house banking solutions help businesses to centrally control cash operations across multiple banks and regions without the need for a banking license.

Interest Rate Management

Our virtual accounts platform allows businesses to calculate interest due on their virtual account independently of their real bank account

Liquidity Management

Cashfac’s liquidity management solution works with your existing accounting/ERP, treasury management and back-office systems.

Multi-bank

Our Virtual Accounts platform is a multi-bank cash management solution. It is designed to provide centralised visibility and control of all banking operations.

Order-to-Cash

Cashfac works with your existing systems to help shorten your business’s order-to-cash (O2C or OTC) timeline.

Payments

As an FCA authorised PIS (Payment Initiation Service) provider, our virtual accounts platform allows businesses to initiate payments straight from our platform.

Talk to us today

To find out more about how Cashfac's solutions can help your business, get in touch with our helpful team

Or call us on

+44 (0)20 7920 0617

Talk to us today