Achieve Success in Six Steps: Cashfac’s Compact Implementation Methodology
One of the key differentiators of Cashfac is our rigorous and efficient implementation approach, which ensures a low-risk, streamlined delivery for clients, significantly setting us apart from competitors.
This tried and tested implementation method, refined over 30 years, underscores our commitment to excellence. Our dedication to a swift and meticulous implementation, typically around three months, ensures that clients can quickly secure value from the platform.
1. Comprehensive Requirements Gathering
The first step in our implementation process is a thorough requirement gathering phase. We conduct detailed meetings with our clients to understand their unique needs and objectives. This rigorous approach ensures that every aspect of the client’s business is considered, allowing us to tailor our solution precisely to their requirements. Our clients noted that our requirements meeting was far more comprehensive than those proposed by our competitors, highlighting our commitment to detail.
2. Detailed Project Planning
After gathering all the necessary requirements, we move on to the planning phase. Our project planning involves creating a detailed roadmap outlining every step of the implementation process. The plan includes timelines, milestones, and responsibilities, ensuring that everyone involved is aligned and aware of their roles. This meticulous planning sets the foundation for a smooth and efficient implementation.
3. Configuration
With a clear plan in place, we proceed to the configuration of our platform. Our team works closely with the client to configure the solution to their specific needs, ensuring that all functionalities are tailored to support their business processes. This step involves setting up virtual accounts, configuring workflows, and integrating with existing systems.
4. Rigorous Testing
Before the solution goes live, we conduct extensive testing to ensure that everything functions as expected. This includes unit testing, integration testing, and user acceptance testing. Our rigorous testing process helps identify and address any issues early, minimizing the risk of disruptions post-implementation. This thorough approach ensures that the solution is robust and reliable.
5. Training and Support
Training is a critical component of our implementation strategy. We provide comprehensive sessions tailored to different needs: product and operational training for the bank’s product team, and sales and marketing training for the bank’s sales team. This “learn as you go” approach ensures that all users become comfortable and proficient with the new system. Our support team is also readily available to assist with any queries or issues that may arise, providing ongoing support to ensure a smooth transition. The goal is to ensure that Cashfac effectively serves both your team and your clients.
6. Go-Live and Post-Implementation Review
The final step in our implementation process is the go-live phase, where the managed services solution is officially launched. We closely monitor the system during this phase to ensure everything runs smoothly with a 24-7 follow-the-sun methodology.
As part of our production controller process, we allocate a dedicated managed services resource to every project. This ensures that all automation opportunities are identified and implemented. Additionally, this process equips the managed services team with a deep understanding of the deployed solution, enabling them to seamlessly support the system post-launch. By understanding the client’s specific solution design and establishing strong relationships with key client stakeholders, our team is well-prepared for a successful go-live.
After the go-live, we conduct a post-implementation review to evaluate the success of the project and identify any areas for improvement. This review helps us refine our processes and ensures continuous improvement.
Conclusion
Cashfac’s rigorous and efficient implementation approach, encompassing these six steps, ensures a successful deployment that allows clients to quickly realize the full benefits of our platform.
By emphasizing comprehensive requirements gathering, detailed project planning, specialist configuration by industry vertical, rigorous testing, thorough training, and continuous support, we provide a seamless transition and immediate value. This meticulous process, highlighted in our recent initiatives, underscores our dedication to excellence and sets us apart from competitors, enabling businesses to operate with enhanced efficiency and confidence from day one.
For further information please contact Natasha Simmonds, ACMA, Head of US Partner Banks at: Natasha.Simmonds@Cashfac.com
